Retpro Group > Our Services

Our Approach

We believe in, and deliver, unrivalled service.
Other brands simply can’t match
our dedication and knowledge.

Here's How We Do It

We see ourselves as a committed partner to our clients, focused on flexibly meeting their needs

Our extensive retail experience gives our market insight unsurpassed depth and precision

Because we know what works, we offer the very best advice and the most diligent management, without compromise or conflicts of interest

Who we work with

The Retail Specialist

Shopping centre owners, retail developers and professional asset managers at property trusts want to optimise the assets they control, and they understand the value of expert, unbiased guidance.
RetPro partners with them—either independently or by complementing their in-house team—to identify new opportunities for value, and propose a definitive set of strategic recommendations. Guided by our in-depth knowledge, retail specialists trust us because we have no vested interest in the recommendations or the outcome.

The Retail Revitaliser

Sometimes shopping centre owners and managers, property trusts, banks and receivers need to revitalise a poorly performing retail asset. With a proven track record of improving under-performing centres, RetPro meets these challenges eagerly. Applying our retail expertise and strategic capability, we swiftly diagnose the situation, develop a clear and focused revitalisation strategy, and then partner with the client to implement this plan successfully.
Once the shopping centre is revitalised, RetPro continues to introduce marketing and management strategies to ensure the centre’s strong long-term financial performance.

Case Study: Spencer Outlet Centre

In early 2013, the dilapidated 'DFO, Spencer Street' had 55 vacant shops and 56 holdovers. RetPro undertook a major redevelopment and repositioning of the centre as a hub for discount retail. The rebranded 'Spencer Outlet Centre' is now fully leased and trading successfully.

What We Do

Shopping Centre Management

Capable, responsive and proven in advancing retail centres.

RetPro counts many leading property investors as loyal, satisfied clients. What distinguishes RetPro from other major real estate groups is our dedicated, responsive service. Our energetic staff members are more than just property managers—they understand clients’ needs as only experts can, and they understand retailing and retailers. We put insights into action: the revitalised Spencer Outlet Centre is just one success story among many that RetPro has helped orchestrate.

Retail Leasing

Leasing services expertly tailored to the needs of retailers and owners.

We understand the key ingredients of successful relationships between shopping centre owners and retailers. Our experienced leasing executives excel at generating maximum value from assets by creating the perfect retail mix and ensuring full occupancy by quality retailers. In addition to development and maintenance leasing, RetPro offers comprehensive leasing strategies, and advice on development plans and floor plans.

Retail Advisory & Master Planning

Strategic and independent guidance from professional retail specialists.

RetPro helps owners—or prospective owners—of Australian shopping centres navigate the market successfully. We offer reliable, impartial guidance for every stage of the investment cycle: acquisition and due diligence; marketing; leasing and retail mix; and the timing, preparation and method of divestment. RetPro also operates as a general retail consultancy, tailoring our strategic advice to specific needs.

‘ We treat the assets as if we are owner–managers not managing agents; we have a long-term view of the asset and how each deal or negotiation may affect the value. ’
- Kathie Osborne, General Manager—Shopping Centres

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