About Us

Retail management designed to be customised

RetPro is the premium partner for retail asset management. We don’t believe in a one size fits all approach, each business is unique and their management should be too. At RetPro we create solutions that work for individual businesses’ needs. We work with our clients in flexible, bespoke ways to ensure that we are offering the services they need, full-service shopping centre management, leasing, outsourcing one specialised component or project-based consulting.

We pride ourselves on being flexible and investment-oriented. We have developed our systems to be scalable, whilst also having the ability to interface with other programs. We ensure that all reporting and communication is completed in a way that works for the individual business, and its unique key performance indicators. Our long-standing relationships with international, national and local retail brands mean that we are able to negotiate and collaborate to achieve the most beneficial outcome for our clients.

Our team is our biggest asset, and our flat management structure ensures direct contact with key stakeholders. Our highly specialised team’s retail experience extends across leasing, shopping centre management, financial reporting, marketing and development. At RetPro our team members have dedicated their careers to becoming experts, allowing them to provide value-adding service for our clients. Our senior management team has extensive experience working in direct ownership and management of centres with ASX-listed companies.

We have a comprehensive team of property experts who are trusted by our clients and partners across all major Australian cities. Our client’s teams, investors and board members have high expectations; therefore we focus on delivering excellence from day one.

Our services include:

  • Shopping centre management 
  • Leasing
  • Retail advisory and master planning
  • Finance
SQM under management

Our Why

RetPro was founded by Graham Terry in 2009, and is still wholly Australian-owned and run to this day. When Graham founded RetPro, he already had more than 30 years of experience as a retail property professional. Now, he has created a team of retail professionals, who share his love for the industry, and passion for creating solutions that work for our clients.

“What lifts us above our competitors is that we don’t have conflicting agendas,” Graham says. “We’re focused on retail, and our clients know that we are all-in. Our team knows the shopping centre retail space inside out, and in an ever-changing industry with unique problems, our clients appreciate our direct, hands-on approach.”

We set out to be a boutique solution in shopping centre asset management, and we have been focused on making that a reality for our retail partners for over a decade.

Our People

Our team is your team, and we take that responsibility seriously.

Our highly specialised team is made up of an unbeatable combination of; technical and industry experience plus knowledge of the retail industry. It is crucial that businesses know who they will be working with day-to-day, and we know that they’ll be in great hands. Our results-driven team is solely based in Australia, meaning that none of our work is outsourced. This means that our clients will always have someone to call.

RetPro takes an integrated, collaborative approach to working with our clients. We have an established centre team structure, to ensure efficient and cost-effective staffing whilst delivering the highest standard of operational, administrative and marketing services. Our team work closely with our senior management to ensure that they are supported and empowered to create world-class work.

Our team of over 150 staff members are led by our high-performing executive team.

See Our Portfolio

Browse our directory and find out more about the full range assets we mange across the country.