RetPro can offer a comprehensive approach to property management services, operating in close partnership with clients and key stakeholders to maxaimise net income and minimise risk.
RetPro’s value adding, customer focused team, can provide the following end-to-end solutions:
People and culture
- Identify and appoint high performing individuals with an ongoing focus on staff well-being
- Demonstrate initiative to identify and implement continuous improvement opportunities
- Consultation, communication and training
Property management
- Day-to-day running of shopping centres include management, administration, operations and marketing
- Retailer relationship management
- Identify value-add opportunities and sustainability initiatives to enhance the Centre, support the environment and provide additional income
Leasing and lease administration
- Development and analysis of leasing strategies and tenancy mix
- Ensure full occupancy of quality retailers
- Advice on retail and development plans
- In-house legal counsel and lease administration expertise
Centre operations
- Daily monitoring and inspection to maintain compliance and the highest standard of centre presentation
- Contractor management to provide high quality, cost effective operational services
- Best practice WH&S policies and procedures
Centre marketing
- Development of marketing plan and budget to drive traffic and sales outcomes
- Retailer and community engagement
- Delivery of customer experience campaigns, communications and promotions
Financial management and reporting
- Business planning and budgeting
- Adaptable monthly management reporting
- In-house property accounting and financial data management
